Your impression of the quality and value of our services is very important to us. We respectfully ask for your assistance in evaluating the services we provided, as this will enable us to provide the best possible care to others who turn to us in their time of need.
"I highly recommend the services provided by Nick, JoAnn and Ron. Their compassion, professional guidance and service, and availability made it possible to make arrangements from a distance. When we came out to Monterey, everything was in order and worked so smoothly. JoAnn was so helpful with making corrections to the death certificate after we made a mistake. During a difficult time, it is wonderful to have people you can rely on to guide you through - these are those people! Thank You."
"We were very pleased with the service, professionalism and compassion that Nick and his team gave us. Thank you so much!"
"Best around! I've only had great experiences here; staff is compassionate, caring, kind and helpful. They could not be better!!"
"During a very difficult time, Nick and Joanne took care of every last detail. There really are no words. Special people doing a great thing. Cannot recommend enough."
"My son passed away and I had not lived in Monterey for year. A friend of our family contacted Nick and we got it set up to speak with him when I arrived in Monterey. Nick was so sweet and helpful with ALL the details of how to take care of everything. Turns out I went to school with Joann too. That made it seem more like family to me. I love them all there and would recommend them to everyone."
"We had a death in our family, unexpectedly this past week. We had no idea what to do or what needed to be done, or even where to start. At 12:45AM, my husband called Nick from Bermudez Family Cremations and Funerals and he showed up in a suit within the hour to pick up the body (we had no idea we had to arrange for this…). He was dressed in a suit and was very nurturing during a time of distress. We made an appointment to meet with him the next day to go over arrangements. We walked in to his business, and it was so bright, cheerful, clean and even smelled of cucumber melon from the candle burning on the table. His staff were amazing and our family all met Nick. We immediately fell in love with his personality and looked to him for help with every aspect of going forward. During a time of complete heartache, we even laughed and found peace talking with Nick. We liked him so much, our entire family is planning to set appointments with him to make pre-plan arrangements of our own so our children don’t have to (which is a long way off as we have young kids still at home). Nick went above and beyond what he needed to and gave our family the perfect send off for our loved one. It couldn’t have been more perfect. I wish they had 10 stars, because 5 just isn’t enough to describe the level of professionalism, sincerity, knowledge, kindness and guidance we received from Nick."